Testing the relevance of contributed or migrated content

Managing content contributions or a migration process from an existing online resource requires patience and discipline, two things of which information designers can never have enough!

In few other situations do things get trickier than when an organisation wants to publish key messages and insists in a fit of decentralisation that its business units represent themselves in such a context.

Let’s assume we have developed a hierarchical information architecture. For the moment, though, it’s entirely empty. How do we describe each node properly in content?

Guiding principles

When deciding on what needs to be communicated by new content or through testing the relevance of old content within a new structure, we can use two time-honoured principles from centuries past:

a. Occam’s Razor

William of Ockham was not actually the inventor of the Razor, but the Friar from Sussex has always been the popular source when referring to the maxim that:

Entities should not be multiplied beyond necessity

b. (A paraphrasing of) Bentham’s utilitarianism

In the context of content:

Deliver the greatest amount of satisfaction to the greatest number of users

Along with his influential theory of utilitarianism, reformer and philosopher Jeremy Bentham can also be credited with the inspiration for the modern prison through his Panopticon.

The questions

Accordingly, these principles require us to describing and explaining a node, we satisfy only the following questions, concisely and in the precise order:

  1. What?
  2. Why?
  3. How?
  4. Who? and optionally,
  5. [When? If the node is axiomatically subject to a period of time]

The content should respond to the above and nothing more, otherwise it has exceeded the remit of its purpose to describe the node.

The content should then provide users with access to:

  • The next sibling element;
  • Thematically-aligned elements;
  • The immediate parent;
  • The root element

If these criteria are satisfied, the node is properly described and explained.

CmapTools for concept mapping and OWL authoring

I’d be among the first to admit that, despite being a stickler for standards, sometimes I like to do things my own way.

For use cases, I should be using UML but I take one look at the diagrams and I run for my life.

For preparing ontologies, I should be writing OWL, but I end up writing my own XML variant with (shhh!) no schema. This is (almost) inexcusable, so I’ve decided to try to jump on this particular train and start using a bit of software to get me started.

Introducing Cmap Tools COE OWL

I wanted to have my cake and eat it. I wanted the graphical modelling capabilities of Visio plus the OWL export and minus the Office 2007 interface. Enter Cmap Tools COE OWL: a JAVA-based concept mapping tool with OWL export.

And what better way to introduce an concept mapping product than to display a concept map in place of a homepage? Well, a normal web page would probably have been better in terms of usability but it was a good idea anyway!

Cmap Tools Homepage

Note that Cmap Tools COE OWL is a distinct variation of the standard CmapTools.

According Cmap Tools’ custodian, the Institute for Human and Machine Cognition, the software “empowers users to construct, navigate, share and criticize knowledge models represented as concept maps”.

It’s available in great-tasting flavours Windows, Mac OS-X, Linux, Solaris and the One Laptop Per Child machine XO. It’s also free for individual, non-commercial use.

Working with the software

At such a keen price, I decided to try it out! I installed version 4.11.01

I don’t personally know any JAVA developers, but my experience of JAVA software has often been that the user interface was an afterthought - it seems to be a feature of the platform!

Lest I protest too much, Cmap Tools turns out to be a pleasant exception to the rule.

Cmap Tools screenshot

The UI is relatively straightforward, echoing the product’s overall simplicity. A separate initial window entitled Views is for file management and collaboration. From there, we can start work on a new project.

Most of the donkey work gets done via standard drag-and-drop functionality, enabling rapid drawing from a standing start with no prior experience of the software.

Growing the concept map is dead easy. Users need simply select the parent of the intended new node and drag from the top of the label. Dragging from the top does feel slightly counter-intuitive if one intends to branch below the parent, but that’s a tiny (and probably entirely personal) niggle.

Cmap Tools Nodes

As the ontology spreads, there’s an absolutely essential Autolayout feature that helps the user to bring under control any concept map that starts to look like Phil Spector on a bad day in court.

If, like me, the user likes to see a simplified view of the strict hierarchical order of their taxonomies and ontologies, then to the right under Cmap Outline, he/she will find a more traditional tree layout. What I think is a minor shame here is that the list cannot be edited from Cmap Outline. The same can be achieved in the forms-based adjacent tabs.

Export

Now for the all-important test: how’s the OWL output?

From my very first attempt, I find that the XML result isn’t exactly as expected. I need to go back to the software and try to be more explicit in the relationships between objects before eventually I achieve more predictable output.

Conclusion

Protégé-Owl

Cmap Tools is a great bit of software for simple rendering of taxonomies and ontologies in the form of concept maps.

It’s not a serious development tool but as an all-rounder starter kit that’s safe to put in front of clients (with a commercial licence of course), it’s usable enough to invite the uninitiated to participate.

I’ve also recently started to look at Protégé, maintained by Stanford University’s National Center for Biomedical Ontology. This is the serious tool which, along with the Protégé-Owl extension, takes advanced OWL-based ontology editing and visualisation to another level.